REFUND POLICY

Due to the nature of digital products, all sales of downloadable building instructions (PDFs) and digital model files (.io) are final and non-refundable.

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Once a digital purchase is completed and the download link or file is provided, it cannot be returned or canceled.

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Exceptions & Issues:

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• Corrupted or Missing Files: If you experience any technical issues with your download, or if a file appears to be corrupted, please contact us at info@konajra.com. We will gladly assist you and ensure you receive a working copy of your purchased files.

• EU Right of Withdrawal: By purchasing our digital products and agreeing to immediate delivery at checkout, you acknowledge that you waive your statutory right of withdrawal for digital content.